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West Boulevard Library will be closed on 5/29 & 5/30 for equipment installation. Read more
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Ask A Librarian

Have a question?

You’ve come to the right place, because we’ve got answers, and lots of different ways for you to get them.

Do U IM? Live Chat Reference Service
          
Live chat with a PLCMC Reference Librarian during Main Library operating hours.

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MeeboMeebo Instant Messaging: Our screen name is charmecklib
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Google TalkGet a gmail account or download Google Talk - add the contact charmecklib@gmail.com.

After hours? Use NC Knows! NC Knows is 24/7 live reference help staffed by librarians.

24/7 Live Online Support
          Reference chat with a live online librarian 24 hours a day, 7 days a week.
          Learn more about this service, and its technical requirements.

Live Homework Help
          Connect to an online tutor for homework assistance (grades 4 -12).
          Learn more about this service and its technical requirements.
          Available every day from 4pm - 10pm EST

Email Us
          Send questions by e-mail and get a response within 48 hours.
          General Reference Questions
          Genealogy/Local History Questions

Call Us
          Call (704) 416-0101 to ask your question.
          Available: Monday to Thursday 9am - 9pm
                           Friday & Saturday 9am - 6pm
                           Sunday 1pm - 6pm

Research Support
          Make an appointment for a one-on-one session with a reference librarian at
          Main Library to help you get your research started.


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310 N. Tryon Street, Charlotte, NC 28202 Phone: (704) 416-0100
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