Public Library of Charlotte & Mecklenburg CountyWinner - National Award for Library Service Public Library of Charlotte & Mecklenburg CountyPublic Library of Charlotte & Mecklenburg County
Find it Fast
Your Account Information  |  Catalog Access
Site Index    |    Search the Site  
Home > Online > Ask_A_Librarian >
The Library will be closed on Thursday, November 27th for the Thanksgiving Day Holiday.
 Comment on this pageComment on this page

Ask A Librarian

Ask a Librarian

Got a question?

You’ve come to the right place, because we’ve got answers, and lots of different ways for you to get them.

Do U IM? Live Chat Reference Service
           Live chat with a PLCMC Reference Librarian during Main Library operating hours.

Is a librarian online now?

If you have AOL Instant Messenger AOL Instant Messenger, Yahoo Instant Messenger Yahoo Instant Messenger or an AOL Instant Messenger Express AIM Express account, just add us to your buddy list. Our screen name is charmecklib.

If you use Google Talk Google Talk or gmail, add the contact charmecklib@gmail.com.

Don’t have an account? They’re Free!
AOL Instant Messenger ExpressConnect to AIM Express, the web browser version of AOL IM
AOL Instant MessengerDownload AOL Instant Messenger
Yahoo Instant MessengerDownload Yahoo Instant Messenger
Google TalkGet a gmail account or download Google Talk.

After hours? Use NC Knows! NC Knows is 24/7 live reference help staffed by North Carolina librarians.

24/7 Live Online Support
          Reference chat with a live online librarian 24 hours a day, 7 days a week.
          Learn more about this service, and its technical requirements.

Live Homework Help
          Connect to an online tutor for homework assistance (grades 4 -12).
          Learn more about this service and its technical requirements.
          Available every day from 4pm - 10pm EST

Email Us
          Send questions by e-mail and get a response within 48 hours.
          General Reference Questions
          Genealogy/Local History Questions

Call Us
          Call (704) 416-0100 to ask your question.
          Available: Monday to Thursday 9am - 9pm
                           Friday & Saturday 9am - 6pm
                           Sunday 1pm - 6pm

Research Support
          Make an appointment for a one-on-one session with a reference librarian at
          Main Library to help you get your research started.


©2006 Public Library of Charlotte & Mecklenburg County
310 N. Tryon Street, Charlotte, NC 28202 Phone: (704) 416-0100
Contact Us | Privacy Notice | Internet Safety